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Privacy Policy

Equanimity Arts Foundation Ltd ACN 691 865 728 trading as EqAF (we, us, our) is committed to protecting your privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose and protect personal information. It also explains how you can access or correct your personal information and how to make a complaint.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

In this Privacy Policy:

• Site refers to our website at https://eqaf.org.au
• Services refers to programs, workshops, creative therapy sessions and other activities delivered by Equanimity Arts Foundation
• You refers to any person who visits our website, communicates with us or participates in our programs.

When this policy applies

This Privacy Policy applies whenever we collect, use or disclose personal information, including when you:

• visit or use our website
• register for or participate in programs, workshops or creative therapy sessions
• communicate with us by email, phone or online forms
• volunteer with us or apply for employment.

Personal information

Personal information is information or an opinion about an identified, or reasonably identifiable, individual. Examples include your name, contact details or other information that can identify you.

In some cases, particularly for creative therapy or wellbeing programs, we may collect information relating to your health or wellbeing where this is necessary to support safe participation in the program. Under Australian privacy law, this is considered sensitive information and is handled with additional care.

Personal information we collect

The personal information we may collect includes:

• name and contact details
• information provided when registering for programs or events
• information relating to participation in workshops or therapy programs
• information provided when applying for employment or volunteering
• information submitted through our website or correspondence with us.

If you choose not to provide certain information, we may not be able to provide some services or program participation.

How we collect personal information

We usually collect personal information directly from you when you:

• register for a program, event or workshop
• contact us via email, phone or online forms
• participate in creative therapy or wellbeing programs
• apply for employment or volunteer roles.

How we use personal information

We collect, hold and use personal information to:

• deliver programs, workshops and services
• communicate with participants, supporters and partners
• administer registrations and events
• manage employment and volunteer applications
• improve our services and programs
• respond to complaints or incidents
• meet legal and regulatory obligations.

Disclosure of personal information

We generally only disclose personal information where necessary to operate our organisation or where required by law.

This may include disclosure to:

• service providers such as IT, website hosting or accounting providers
• professional advisers
• government agencies or regulators where required by law.

We do not sell personal information to third parties.

Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Our website and digital workspace use services such as Wix and Google Workspace. Personal information may be protected using security measures such as encryption, password protection and restricted access.

Some service providers we use may store personal information on servers located outside Australia.

Where personal information is no longer required and we are not legally required to retain it, we will take reasonable steps to destroy or de-identify it.

Marketing communications

From time to time we may use your contact details to send information about programs, events or updates related to Equanimity Arts Foundation.

You may opt out of receiving these communications at any time by contacting us at hello@eqaf.org.au or using the unsubscribe function in communications.

Cookies and website analytics

When you visit our website we may automatically collect certain information about your device and how you interact with the site. This may include your IP address, browser type, pages visited and time spent on the website.

This information helps us understand how our website is used and improve its performance. Cookies may be used to collect this information.

Access and correction

You may request access to personal information we hold about you and request correction if the information is inaccurate or incomplete.

Requests can be made by contacting hello@eqaf.org.au.

Anonymous enquiries

Where practical, you may interact with us anonymously or using a pseudonym when making general enquiries.

Questions and complaints

If you have any questions about this Privacy Policy, or believe we have not handled your personal information in accordance with privacy laws, please contact us at:

hello@eqaf.org.au

We will respond as soon as reasonably possible.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at enquiries@oaic.gov.au or on 1300 363 992.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website.

Current version: 10 March 2026

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